Move over, AI – Digital transformation is still tops in banking
Latest Article - General
Insights from the GDS Banking Summit.
The future of automation in the warehouse: A revolution in supply chain management
Latest Article - General
Discover how the intersection of technology and operation is redefining the way warehouses operate, improving efficiency, safety, and productivity.
Prioritizing AI simulation training for great customer experiences
Latest Article - CX
Creating a positive customer experience by combatting AI related challenges
Generative AI: Healthcare’s new promise
Latest Article - Healthcare
Read about the opportunities AI is creating in healthcare, from drug discovery, remote patient monitoring, and reducing manual tasks.
Utilizing brand investment during economic uncertainty
Latest Article - General
Discover how marketers can utilize brand to pull them through uncertain times with many businesses having the tendency to cut marketing costs.
CX
Article
Hybrid Journeys: Removing Friction for a Seamless Customer Experience
Bridging the online and offline customer journeys
IT
Article
Cryptocurrency – What is it & Why Should I Care?
A look at cryptocurrency from what it is to why leaders should have it on their radar for the future consumer.
Health & Safety
Article
How Does Communications Software Improve the Mental Health of Remote Workers?
Communications software sits at the backbone of every effective health & safety strategy and its implementation will be critical to drive positive inf
CX
Article
7 Leaders on Customer Journey and CX Transformation in 2022
The customer journey has never been more difficult to plan for, with this in mind, should we adjust our attitudes in 2022?
Marketing
Article
The Digital Customer Experience and the Impact of Content
There are two defining truths in marketing today. First, content is the great leveler in helping to define your brand and tone, and second, providing
Marketing
Article
What is Authentic Engagement and how should it move with the Zeitgeist?
The breakdown of the traditional marketing model isn’t news at this stage, but the steady pressures of quarantine and economic uncertainty have made t
Marketing
Article
How To Balance Risk And Reward In Controversial Marketing
2020 brought a new digital consumer to the mainstream – but how can marketers create campaigns that reliably deliver results whilst also engaging in c
Marketing
Article
What is the future of the Chief Marketing Officer (CMO)?
The focus must be on creating a strategic and resilient brand strategy that keeps pace with modern consumers.
IT
Article
What is organizational innovation and how can I implement it?
Looking ahead might feel impossible right now, but it’s also essential.