Move over, AI – Digital transformation is still tops in banking
Latest Article - General
Insights from the GDS Banking Summit.
The future of automation in the warehouse: A revolution in supply chain management
Latest Article - General
Discover how the intersection of technology and operation is redefining the way warehouses operate, improving efficiency, safety, and productivity.
Prioritizing AI simulation training for great customer experiences
Latest Article - CX
Creating a positive customer experience by combatting AI related challenges
Generative AI: Healthcare’s new promise
Latest Article - Healthcare
Read about the opportunities AI is creating in healthcare, from drug discovery, remote patient monitoring, and reducing manual tasks.
Utilizing brand investment during economic uncertainty
Latest Article - General
Discover how marketers can utilize brand to pull them through uncertain times with many businesses having the tendency to cut marketing costs.
Digital
Article
Digital + in-person event experiences: Which boosts the best B2B business growth?
Read different insights surrounding the benefits of digital + in-person event experiences to boosts the best business growth.
10 minute read
General
Article
How life sciences can listen to customers: And the powerful rewards that follow!
Learn how in a patient-centric environment, deep listening leads to effective tactics that match customer needs.
4 minute read
CX
Article
X marks the spot: Putting the ‘X’ in CXO
Todd Unger of the American Medical Association shares insights on the intersection of market, product, commerce, and service.
6 minute read
Manufacturing
Article
Accelerating industry 4.0: Unveiling the power of AI in manufacturing
Discover what AI truly means for the manufacturing sector as explored by Arun Kumar Bhaskara-Baba at the recent GDS Group Manufacturing Summit.
5 minute read
CX
Article
How to Create Commercial Transformation Via Culture Change
Discover how to nurture talent to maximise their potential and the related impact that can have on the customer, a topic explored by Tracie Gildea.
5 minute read
CX
Article
Omnichannel Utopia: Learnings from Intersport’s CX Journey
Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
6 minute read
IT
Article
Five Steps to Building a Resilient Enterprise: The Broadcom Perspective
We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
5 minute read
CX
Article
Delivering Lasting and Engaging Customer Experiences
Discover how businesses are revolutionizing CX to boost retention and revenue growth in 2023.
6 minute read
General
Article
Maligned and Misunderstood: Why Chief Data Officers Don’t Last Long in the Job
It’s considered one of the trendiest roles among C-suite leadership, but is the Chief Data Officer tragically misunderstood?
7 minute read