Live

AI, Context & the Modern Customer Journey

11 June 2026, nyc 6:30 pm - 9:30 pm EST
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Data-driven.
People first.
Executive Engagement.

Discussion Topics

1

Behavioral Intelligence & Customer Intent: How organizations are capturing behavioral signals, non-linear buying patterns, and real-time engagement data to better understand customer intent and improve conversion outcomes.

2

Personalization, Context & AI-Driven Experiences The strategies, architectures, and data foundations required to deliver scalable personalization and equip AI agents with the context needed to create relevant, adaptive customer interactions.

3

Measuring Engagement Beyond the Traditional Funnel Why traditional funnel-based analytics are no longer enough, and how leading organizations are rethinking cross-channel visibility, engagement measurement, and real-time product analytics to optimize the

About Conviva

Conviva is the premier solution for understanding and optimizing customers' digital experiences, harnessing full-census client-side telemetry that captures all interactions across devices. Our Operational Data Platform connects user experiences to the performance of services in real time, helping trusted clients like Disney, NBC, and the NFL maximize satisfaction, conversion, and revenue while addressing overlooked issues effectively.

Speakers &
Featured Attendees

Shane Oren

Chief Revenue Officer

Event Agenda

6:30pm - 7:00pm

6:30pm - 7:00pm

Arrivals, welcome drinks, and networking

7:00pm - 7:30pm

7:00pm - 7:30pm

Event welcome and introductions

7:30pm - 9:15pm

7:30pm - 9:15pm

Table discussion and three-course dinner

9:15pm - 9:30pm

9:15pm - 9:30pm

Event Wrap Up

Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed.

Accelerate your projects

Accelerate in-depth face time with the world's leading tech companies pushing the boundaries to solve your challenges.

An engaged experience

An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation.

Discover next-level ideas

Ensure project success with access to industry experts and cutting edge thought leadership.

De-risk new projects

Gain a range of insights from peers and technical experts who are current with emerging business trends.

Register Interest

Apply to attend

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