From AI Assistants to Autonomous Enterprises: Operationalizing Agentic AI

Organizations across industries have rapidly adopted AI tools – yet most are still struggling to translate that investment into meaningful business impact. While AI assistants have improved individual productivity, they have not fundamentally changed the way work gets done.

Unlike traditional AI tools, agentic systems can plan, execute, and manage workflows with increasing autonomy, moving organizations toward AI-enabled – and ultimately AI-operated – business models. Leading organizations are now moving beyond isolated AI use cases, and embedding AI into end-to-end workflows across product, engineering, operations, and service environments.

But what does it take to operationalize AI at scale? What do we need to consider when it comes to the redesign of processes, the integration of systems and data, and the governance and trust required to enable autonomous execution? And where do the real barriers lie? Join this virtual roundtable, hosted by SoftServe and Atlassian, to explore how organizations can unlock faster time-to-market, improved efficiency, and stronger business outcomes through human–AI collaboration — drawing on findings from the SoftServe-sponsored MIT Technology Review Insights report, Redefining the Future of Software Engineering: How Agentic AI Will Change the Way Software Is Developed and Managed.