Moving Beyond Reactive IT: A New Approach to Endpoint Operations

Modern IT teams are expected to deliver consistent, high-quality digital employee experiences across increasingly distributed and diverse device environments. Yet some of the most disruptive performance and reliability issues - such as thermal stress, power inefficiencies, and hardware‑level contention - originate below the operating system and remain invisible to traditional tools. As a result, organizations are often forced into reactive support models, learning about issues only after users submit tickets, productivity is already disrupted, and critical diagnostic context is lost.

This session will explore how organizations eliminate this visibility gap by combining silicon anchored, on-device intelligence with real‑time Digital Employee Experience (DEX) analytics and agentic AI. The discussion will focus on how continuous, non‑intrusive endpoint insights enable earlier detection of degradation, stronger incident response, and automated, policy‑driven remediation - before issues impact active work. Attendees will examine how AI is accelerating expectations for autonomy and efficiency in IT operations, while also introducing new layers of complexity. To succeed in an AI-driven IT environment, IT teams must rethink how they maintain visibility, validate decisions, and respond to issues across increasingly dynamic endpoint environments.

Join Intel and ControlUp for an interactive roundtable to discover a new operating model for endpoint operations. Learn practical, immediate strategies to close the loop between deep telemetry and autonomous execution, ensuring your digital workspace stays optimized.